Description based on the Specified Commercial Transactions Act

Distributor
CAV Inc.
Representative
Yoshinori Hirata
location
1-3-5-103 Nakameguro, Meguro-ku, Tokyo 153-0061
telephone number
03-5725-9837
email address
info-men@organically.jp
URL
https://organically-men.jp/
Required fees other than the product price
Shipping fee: 660 yen (tax included) nationwide
*Free shipping for purchases over 11,000 yen
Fee: Bank transfer fee
Cash on delivery fee: 330 yen flat rate.
Convenience store/post office payment fee: A flat rate of 380 yen.
Payment Method
Credit card: We will charge you when the product is shipped.
*Yamato credit cards cannot be used at the linked site or for business purposes.

Cash on delivery: Please pay when you receive the product.

Bank transfer (prepayment) → You transfer the payment before the product is delivered, and the product is produced and delivered after the payment is confirmed.

Convenience store/post office deferred payment --> After the product arrives, you will receive an invoice from Kuroneko deferred payment in an envelope about one week later. Please use this to make payment (at a convenience store, post office, or via au Easy Payment).
Payment deadline
5 days including the date of order
Delivery time
If you pay by bank transfer (prepayment), we will ship your order within 2 business days after confirming your payment unless a specific date is specified.
If you order by credit card, cash on delivery, or convenience store payment, we will generally ship within 3 business days of your order unless a specific date is specified. However, during busy periods, before and after long holidays, etc., it may take longer than 3 business days.
If there is a delay, you will be notified by email.
The delivery method for the product will be arranged by us and then delivered by a shipping company.
Returns and Exchanges
In the case of initial defects, we will accept returns and exchanges within 7 days from the date of arrival of the product. We cannot accept returns, refunds, or size exchanges due to customer convenience, so please consider carefully before purchasing. ▼Return deadline
Please contact us within 7 days of the order date.

▼Return shipping fee
■ Please confirm the delivery contents
When the product arrives, please check that it is the same as your order. If the delivery is incomplete (different from the order, damaged during delivery, defective product, etc.), we will exchange it at our own expense. Please contact us by email or phone within 7 days of receiving the product.

■Returns due to customer convenience
Except for the above cases, if you wish to return or exchange the product for your own reasons, please contact us within 3 business days after receiving the product and return it within 10 days. In this case, please note that you will be responsible for the round-trip shipping costs for the return or exchange.
If you would like your name embroidered
We cannot accept returns or exchanges for embroidered products due to customer reasons such as entering the wrong name or selecting the wrong embroidery color, so please make sure you select the correct embroidery and enter your name correctly.